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Occasional Contributor ozybum
Occasional Contributor

Re: Can I upgrade my Optus Cable Modem ?

Hi Hannah, have you seen my PMs??? Thanks

 

Really keen to see if I can upgrade my modem

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RetiredModerator Hannah-L
RetiredModerator

Re: Can I upgrade my Optus Cable Modem ?

Hey @ozybum, I replied to you via PM on 22/06. I've just sent this through again.

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New Contributor Mourse88
New Contributor

Re: Can I upgrade my Optus Cable Modem ?

Hi there, I have had Optus Cable for over 15years. The modem is the Motorola SB5100, your site says this has up to 20mbps. Now that we have Foxtel iQ3 and more devices, the modem is have daily drop outs.

 

Can we arrange an upgrade to the new modem that Optus is offering. Happy to change the plan and resign contract to get it free?

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Online Community Manager
Online Community Manager

Re: Can I upgrade my Optus Cable Modem ?

@Mourse88,

 

It definitely sounds like it's time for an upgrade!

 

Send us a PM with your account details. I need your full name, DOB and account number. We're now offering the NETGEAR CM500V + SAGEMCOM F@ST3864AC (HFC INTERIM AC SOLUTION).

 

I'll just need you to click the link below 🙂

 

http://yesopt.us/pmdan

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New Contributor schmik
New Contributor

Re: Can I upgrade my Optus Cable Modem ?

Is there are list of wifi modesm supported by optus on the website anywhere. 

 

I am looking for a cable modem with a stronger wifi signal than the sagemon.  

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RetiredModerator Toomey
RetiredModerator

Re: Can I upgrade my Optus Cable Modem ?

@schmik The only list available on YesCrowd is for Optus supplied modems here → Modem Equipment, Setup & User Guides: Fixed Broadband


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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