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We've recently ported to Optus NBN from Optus Cable
Calls to our included landline from my Optus mobile come through fine, but other networks (Telstra and Belong tested so far) get a "This number is disconnected" message
Can you advise?
Hi cbroadway2008,
That would be some kind of glitch between the networks that needs cleaning up as an aftermath of the completed port.
We're unable to provide a solution here like press these buttons to get it working, please contact Optus to investigate.
Thanks, appreciate the response
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