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New Contributor cbroadway2008
New Contributor

Calls to landline from other networks - disconnected

We've recently ported to Optus NBN from Optus Cable

Calls to our included landline from my Optus mobile come through fine, but other networks (Telstra and Belong tested so far) get a "This number is disconnected" message

Can you advise?

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Online Community Manager
Online Community Manager

Re: Calls to landline from other networks - disconnected

Hi cbroadway2008,


That would be some kind of glitch between the networks that needs cleaning up as an aftermath of the completed port.


We're unable to provide a solution here like press these buttons to get it working, please contact Optus to investigate.


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New Contributor cbroadway2008
New Contributor

Re: Calls to landline from other networks - disconnected

Thanks, appreciate the response

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