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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

New Contributor
New Contributor

Caller ID

Hi I'm wondering why all calls coming in on my Optus home phone are displaying as private number when they are not set as private. Unable to call anyone back because of this. 

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Respected Contributor
Respected Contributor

Re: Caller ID

It happens from time to time when you connect a new service or make a change to an existing one. Jump onto Live Chat and request them to make the change within their systems -

I do not represent Optus. The views, opinions and advice expressed in my posts are my own