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Re: Call Divert: Landline vs NBN Phone

Hi @ CLASSROOM - Thanks for reaching out to us here.

Are you trying to divert calls from your landline (connected to the NBN modem) to a mobile or  landline?  

Have you checked our online call diversions instructions here at this link.

If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
If for some reason you’re unable to, if you have a social media account, please then Optus on Facebook or on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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