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New Contributor Anty
New Contributor

Cable in street but website and call center says not available

A few years back there was an optus technician working out the front of our house and he said that optus cable internet was available and at really good speeds, he wanted to know if I wanted to be hooked up. I didn't at the time but recently i've contacted optus to get it hooked up but they say its not available, the say the cable is only for optus Foxtel. 

How do i get the friendly technician to come back and sign me up?

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Trusted Contributor
Trusted Contributor

Re: Cable in street but website and call center says not available

Things are changing, because NBN owns all the copper around the place, and won't let it be used for old services.

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RetiredModerator Mike-N
RetiredModerator

Re: Cable in street but website and call center says not available

Hey @Anty,

 

I'm sorry for the delay. We'll have to take a look into this for you. Can you please send us a private message confirming your full address, name and contact number? Thank you!


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