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New Contributor CoralSea
New Contributor

Cable hanging - broken from power pole

I have an optus cable hanging in my yard as it has disconnected from the power pole out the front of my house. I do not have an optus account but someone previously has as I had a wire running from the pole to my house.  I have been completing the online notification form since 12th January with no response even though the blurd states for non urgent requests the turnaround time is 48 hours. What do I have to do to get this cable removed from my front yard - and house!?

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Online Community Manager
Online Community Manager

Re: Cable hanging - broken from power pole

Heya @CoralSea

 

I can arrange for the removal of the drop cable. Can I get you to send us a private message? I'll need you to include the following:

 

- Your complete address

- Your name

- A number we can reach you on

 

I might not be able to get back to you right away but leave us with your details and I'll follow up as soon as I can. 

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