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New Contributor CoralSea
New Contributor

Cable hanging - broken from power pole

I have an optus cable hanging in my yard as it has disconnected from the power pole out the front of my house. I do not have an optus account but someone previously has as I had a wire running from the pole to my house.  I have been completing the online notification form since 12th January with no response even though the blurd states for non urgent requests the turnaround time is 48 hours. What do I have to do to get this cable removed from my front yard - and house!?

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Online Community Manager
Online Community Manager

Re: Cable hanging - broken from power pole

Heya @CoralSea


I can arrange for the removal of the drop cable. Can I get you to send us a private message? I'll need you to include the following:


- Your complete address

- Your name

- A number we can reach you on


I might not be able to get back to you right away but leave us with your details and I'll follow up as soon as I can. 

We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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