Just wanted to see if anyone else is experiencing a complete drop out of all internet services using Optus cable at the moment? I’m in Lane Cove in Sydney.
I’ve tried a few times to get more information from Optus but am unable to get past any automated replies. Can anyone at Optus provide any information as to how long the current outage will last for?
Hey @juswain - terribly sorry for the delayed response.
Since posting, have you noticed improvements? If you're still experiencing issues, you can check out any outages on our service status page.
Alternatively, our faults department can also be found here.
That's great to here! Let us know if there's anything else we can help out with.