cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
Highlighted
New Contributor
New Contributor

Cable broadband not working, orange light flashing

Hi, My internet seems to not be working, I've restarted the box but there is an orange light flashing next to the 'downstream' button. Any ideas?

0 Kudos
Reply
1 Reply
Highlighted
Contributor
Contributor

Re: Cable broadband not working, orange light flashing

try factory resetting the modem, if that doesn't return the lights back to normal you'll probably need to call up and they'll tell you if it's a network outage/individual fault or modem fault.
0 Kudos
Reply