Cable internet and phone has been down in Rydalmere (2116) since Tuesday (07/04).
I have been to the Outage page multiple time and its still says Cable/Phone/Fetch is unavailable and that Optus is investigating.
Can Optus please tell me when this issue is going to be realistically resolved?
If I know it will take heaps of time then I will have to rethink working from home and go to office to work, instead of using up my mobile hotspot.
No idea mate. There does seem to be a higher amount of complaints on this forum of late but I don't know if its due to more people being home or if the problems are simply not being fixed. I would still try and contact Optus as not having a working internet connection is one of things they will look at.
There does seem to be a higher amount of complaints on this forum of late but I don't know if its due to more people being home or if the problems are simply not being fixed.
It will mostly be because people just can't contact Optus because of the COVID-19 staff shortage and they end up here out of frustration. Telstra and TPG have similar/greater spikes due to COVID-19.
I was referring to the confirmed outages as I don't think that has much to do with the people not being able to contact Optus.
Ahh, I guess a should have read more of the thread before replying 😫.