Hi there, i have a small optus modem,
I want to cancel my account and have tried to for the past while however it almost seems impossible.
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It's pretty crazy times in the world at the moment and a lot of businesses are struggling to keep up with demand with reduced workforces. Optus is in the same boat so it's not a great time to try and call unfortunately but they do have a messaging service you can use in the Optus App where Optus will get back to you