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New Contributor
New Contributor

Broadband

Having a lot of slow internet connection issues.  Since having this service in August last year, have not had over 6-7mbps and some days on 2-3mbps😡.   Is anyone having the same issues?  I live in Acacia Ridge, Brisbane 

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Esteemed Contributor
Esteemed Contributor

Re: Broadband

Is this a dsl connection?

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New Contributor
New Contributor

Re: Broadband

Hi - thank you for your replay - it's cable- did have DSL with tpg but their customer service was non existent - seems like my change to optus is starting to be the same.   Tried live chat numerous times and calling them but live chat won't work and get put on hold them hung up on after approx 30mins

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Trusted Contributor
Trusted Contributor

Re: Broadband

Live chat definitely works if you use the correct browser setup. The bad news is that live chat is unlikely to fix your problem.

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