I just signed up a month ago - does anyone have the same problem I have of low bandwidth??? below 6 mbps download speed all the time (mostly ranging from 4-5.5, with peak periods down to 0.5!!). i get message on fetch and can't watch it properly, not to mention my kids complaining non-stop when they are gaming. worse yet, when i have conference calls on skype!
And the service...don't get me started. lots of promises but no follow up. and when i contact them again, on record, it is closed!
What recourse is there?
It is ADSL2+. Whenever i run the fetch TV and have 3 computers on it, it ranges from 2-5 mbps....very bad. I suspect there is interference outside coming into the house which they said they fixed but i am suspicious.