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New Contributor
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Broadband

I just signed up a month ago - does anyone have the same problem I have of low bandwidth???  below 6 mbps download speed all the time (mostly ranging from 4-5.5, with peak periods down to 0.5!!).  i get message on fetch and can't watch it properly, not to mention my kids complaining non-stop when they are gaming.  worse yet, when i have conference calls on skype!

 

And the service...don't get me started.  lots of promises but no follow up.  and when i contact them again, on record, it is closed!

 

What recourse is there?

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Super Contributor
Super Contributor

Re: Broadband

is this the homewireless broadband? 4.6 is pretty slow if all devices are connected at the same time 

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New Contributor
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Re: Broadband

It is ADSL2+.  Whenever i run the fetch TV and have 3 computers on it, it ranges from 2-5 mbps....very bad.  I suspect there is interference outside coming into the house which they said they fixed but i am suspicious.

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