Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
New Contributor
New Contributor

Broadband not connecting to internet

My broadband is not connecting to the internet.
0 Kudos
1 Reply

Re: Broadband not connecting to internet

Hi @Benmeeek

If you are experiencing issues with connecting to your home internet, I would suggest checking out our NBN & Cable Home Internet troubleshooting page.

Should the issues persist, please do get in touch with our Technical Support teams via the My Optus app.

If for some reason you’re unable to use the My Optus app, please send a private message to the official Optus Facebook or Twitter page for further assistance.