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New Contributor
New Contributor

Broadband not connecting to internet

My broadband is not connecting to the internet.
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Moderator
Moderator

Re: Broadband not connecting to internet

Hi @Benmeeek

If you are experiencing issues with connecting to your home internet, I would suggest checking out our NBN & Cable Home Internet troubleshooting page.

Should the issues persist, please do get in touch with our Technical Support teams via the My Optus app.

If for some reason you’re unable to use the My Optus app, please send a private message to the official Optus Facebook or Twitter page for further assistance.