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New Contributor
New Contributor

Broadband adsl2 not working

hi, does anyone know if there is a number i can call to eventually get hold of someone.  I have called 133 937, 1300 300 427, 131 344 with no luck.  After using about 2Gb of my prepaid cellular bandwidth I eventually got hold of someone on the 'online chat'.  Told them that the interenet wasnt working, neither Wifi or Ethernet.  The first think i was told was... to client on the link provided to do a Speed Test?????????   are you serious?

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Retired Employee
Retired Employee

Re: Broadband adsl2 not working

Hi nothappy330

 

Sorry to hear you are having issues, conducting a speed test is part of the trouble shooting steps that you may be taken through.

 

You may find this knowledge base article helpful  How to run an isolation test – ADSL. If you are still experiencing issues, please contact 133937 or re start a live chat for quicker assistance.

 

Thanks

M

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