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TanC
New Contributor
New Contributor

Bills

I am registered to receive my bills via email but am still being sent and charged for a paper bill - how can I get corrected - never seem to be able to get through on the phone.  Thanks

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Bills

Hmm you can check this yourself if you have a read of the first link below. You can also contact support vua the live chat on the second link below if you wish. Keep in mind that often if phone support is busy the live chat may be the same.

 

http://www.optus.com.au/shop/support/answer/how-to-switch-paper-bills-on-or-off?requestType=NormalRe...

 

http://www.optus.com.au/shop/notices/service-chat