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New Contributor
New Contributor


I was told several times over the phone last year 2018 that by November 2019 all my Optus bills will come under one account. Currently we have a Loop service and broadband and phone accounts. Is there an estimated date for this to occur?

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Online Community Manager
Online Community Manager

Re: Billing

Hi BSDcare,

Loop is a Business service, are your other accounts also business services?

if so, you're best off speaking with a Business Specialist for an update.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!