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Occasional Contributor Blueboy66
Occasional Contributor

Billing for NBN

Spoke before about this ,I still cannot see how I end up with a bill for $352 .Sign up was $100 ,plan  $90 ,Phone $35 there was also $20 off the bill because of the late arrival and late ordering of the fetch box.

  Cheers Reg

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Honoured Contributor
Honoured Contributor

Re: Billing for NBN

Spoke to who? Optus should be able to give you an itemised list of every charge on your bill. After that you can discus if its appropriate or not?

Peter Gillespie
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Online Community Manager
Online Community Manager

Re: Billing for NBN

Hi Reg,


We’re unable to look into account details including customer bills here on Yes Crowd.

As Peter suggests, each charge should be pretty clear what it's for on the bill itself, especially for a significant amount(s).


If you still need assistance with it, please Message Us here for a team member to take a look.

  


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