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New Contributor Lily3268
New Contributor

Authentication problem

Hi,  my prepaid modern can't connect right now. I have restart it and show authentication problem. 

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Moderator Kartika

Re: Authentication problem

Sorry to hear about your prepaid modem connection issue, @Lily3268. Have you tried → basic troubleshooting yet? Just in case did you check your balance? If the issue still exists then raise it with Tech Support → here to assist you further.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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