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New Contributor Lily3268
New Contributor

Authentication problem

Hi,  my prepaid modern can't connect right now. I have restart it and show authentication problem. 

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Moderator Kartika
Moderator

Re: Authentication problem

Sorry to hear about your prepaid modem connection issue, @Lily3268. Have you tried → basic troubleshooting yet? Just in case did you check your balance? If the issue still exists then raise it with Tech Support → here to assist you further.


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