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All incoming calls show private on my mobile

All incoming calls I received show private on my mobile and it’s really frustrating. Can you help me how to fix it?
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Re: All incoming calls show private on my mobile

Hi @adanst can you make sure Caller ID feature is turned ON in your phone settings. If it`s already ON and still not working then it seems it will be OFF on the service from our side. 

We can definitely assist you with this however since this is a public forum we can`t access customers account details here. As such your best to contact us via the → messaging service to proceed.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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