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New Contributor SamOr
New Contributor

Adsl2+ poor speed

Can I ask why is Adsl speed at my home 1.5mb download speed regardless the time and day. Previous ISP was still getting 7mb download.

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Esteemed Contributor
Esteemed Contributor

Re: Adsl2+ poor speed

Maybe your previous isp was routing to a closer exchange. Have a look at the link below and if you enter your phone number into the top left side of the page it should give you an idea how far away frok the exchange you are.

 

https://www.adsl2exchanges.com.au/

 

 

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Trusted Contributor
Trusted Contributor

Re: Adsl2+ poor speed

Did you swap to an Optus modem? (If so, the old one may work now.)

 

I remember one guy here who seemed to think some ISPs worked better ADSL on the same line.

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New Contributor SamOr
New Contributor

Re: Adsl2+ poor speed

Using Optus provided modem

 

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New Contributor SamOr
New Contributor

Re: Adsl2+ poor speed

Thanks it's showing me 7mb

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Esteemed Contributor
Esteemed Contributor

Re: Adsl2+ poor speed

You might want to try setting up your old adsl modem and see what speeds you get. There is a possibility that your new modem is faulty however you wont know that until you fire up your old device. You could always opt for plan b and speak with support as they may just send you a new modem.

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