Home Home Blog Blog
Optus
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

For 24/7 support message our team of experts via the My Optus app.

Jayme0903
New Contributor
New Contributor

Adding ur Prepaid mobile broadband to my account

I can't add my prepaid mobile broadband to my account I have a WiFi modem and it apparently send a code to the service number but unfortunately I can't get the code and I have no idea why can someone please help me to add it to my account

‎02-01-2018 11:38 PM
0 Kudos
Reply
2 Replies
Toomey
RetiredModerator
RetiredModerator

Re: Adding ur Prepaid mobile broadband to my account

Hey "Jayme0903, sorry for the difficulties. We'll need to grab your account information and email etc to help with this one. Please jump into Live Chat where an agent can assist immediately. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
‎08-01-2018 10:45 AM
0 Kudos
Reply
GrumpyOldMan_10
Occasional Contributor
Occasional Contributor

Re: Adding ur Prepaid mobile broadband to my account

Hi

 

Probably won't do you any good, just tried to add a prepaid modem to My Account and Amanda from Live Chat tells me it is impossible to add any prepaid service to any My Accoount record!!!

‎30-01-2019 04:31 PM
0 Kudos
Reply
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Ask a Question