Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.
Hey there! You can find more info on linking your services in My Account HERE 🙂
If you still need a hand, feel free to get in touch with our Customer Care crew via Live Chat HERE as well.
unfortunately neither of those process work on the mac. the add services has some vague suggestion of "logging into My Account". But no direction on where to go after that.
As for the live chat - it doesn't work on mac.
Just searching through on adding prepaid to My Account and I have a prepaid modem but Amanda from Live Chat tells me it is impossible to add a prepaid wifi modem (or any prepaid service for that matter) to any My Account records.!!!!!
Used to be easy before the broken My Account.