I've added a Netgear R7000P to my Optus set up with a Fast5366lte-a, via Cat6 plugged into a LAN port of the Optus modem/router and the WIFI port of the R7000P. What I've found is that the speed of the VPN router is no greater than 14MB/s where as on the Fast5366lte-a it's around 50MB/s. Has anyone else had any experience with this sort of thing and is there a way to improve the speed from the VPN router?
Hi @nemesis, thanks for reaching out to us here.
Since you have added a non Optus device linked to Optus router we have limited support.
You can certainly try and view our online guide on how to improve your Wi-Fi signal here .
If the issue still continues then you are best to speak with our Technical Support team via the messaging service to assist you further.
If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
If for some reason you’re unable to, if you have a social media account, please then Optus on Facebook or on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.
Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.
Are you getting the slow speeds only when VPN is enabled or when it is disabled as well?
If its slow only with VPN enabled then you may have an change your MTU settings in your R7000P.