In addition, to my last question, I've noticed that my account says I'm a business customer when I'm not. Can that be changed? Your system also doesn't seem to recognise my home address.
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My account page says that my home phone is my office phone. Strange given I don't have an office phone and the number in question is my home phone number.
Thank you for raising this issue.
This is not something that we can assist with here on the forum.
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If not, please Chat with us or Message Us from your My Optus App under the Help menu.