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RealDad12
Contributor
Contributor

Account Says I'm A Business When I'm A Resident.

Hello again.

 

In addition, to my last question, I've noticed that my account says I'm a business customer when I'm not. Can that be changed? Your system also doesn't seem to recognise my home address.

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RealDad12
Contributor
Contributor

Account Page Says Home Phone Is My Office Phone.

Hi, 

My account page says that my home phone is my office phone. Strange given I don't have an office phone and the number in question is my home phone number.

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Ray_YC
Online Community Manager
Online Community Manager

Re: Account Says I'm A Business When I'm A Resident.

Hi realdad12,
Thank you for raising this issue.
This is not something that we can assist with here on the forum.
If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please Chat with us or Message Us from your My Optus App under the Help menu. 

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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RealDad12
Contributor
Contributor

Re: Account Says I'm A Business When I'm A Resident.

Thanks. I've since spoken to Optus customer service and they're in the process of fixing the problem... hopefully. 

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