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2019-06-19 01:49 AM
In addition, to my last question, I've noticed that my account says I'm a business customer when I'm not. Can that be changed? Your system also doesn't seem to recognise my home address.
Solved! Solved: Go to Solution.
2019-06-19 01:16 AM
My account page says that my home phone is my office phone. Strange given I don't have an office phone and the number in question is my home phone number.
2019-06-19 03:28 PM
Thank you for raising this issue.
This is not something that we can assist with here on the forum.
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If not, please Chat with us or Message Us from your My Optus App under the Help menu.
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2019-06-19 03:35 PM
Thanks. I've since spoken to Optus customer service and they're in the process of fixing the problem... hopefully.