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New Contributor zbcat1014
New Contributor

Account Fee

Hi:

 

The most recent bill shows I was charged a $2.00+GST account fee. How can I avoid this?

 

Regards,

 

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RetiredModerator Julz
RetiredModerator

Re: Account Fee

Hey there,
You can avoid the $2.20 by signing up for direct debit or online billing.

 

 

To sign up for online billing on a cable service, go to Member Services
To sign up for online billing on a DSLD service, go to My Account & change to online bills. 

 

The steps for changing your billing method in My Account are as follows: Click My Profile > Billing and Payments > View Bill > On the right hand side click "edit delivery method" > Change to 'online bills > click save.

 

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New Contributor Shaun262
New Contributor

Re: Account Fee

I have been signed up for online billing for a number of years now and am still getting charged the $2.00 account fee....

 

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