cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
DebsD
New Contributor
New Contributor

Account Charges

I usually only get charged $2.20 each month for account charges. This month I received $17.20 for some reason but my account was paid before the due date. 

0 Kudos
Reply
4 Replies
petergdownload
Honoured Contributor
Honoured Contributor

Re: Account Charges

The item should be listed on your bill? $15 is the late payment fee and would have been for last months bill?

 

Peter Gillespie

0 Kudos
Reply
DebsD
New Contributor
New Contributor

Re: Account Charges

The account is never paid late so I’ll have to find time to call them. Thanks for the reply. 

0 Kudos
Reply
petergdownload
Honoured Contributor
Honoured Contributor

Re: Account Charges

You'd be better of using the Mobile App Messaging option of Facebook or Livechat.

 

But before that have you checked your bill to see what it says?

 

Peter Gillespie

DebsD
New Contributor
New Contributor

Re: Account Charges

Just did live chat and they have waived the account charges. An error was made