cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

rfb
Contributor
Contributor

ARRIS Router on home network

I've just run a Trend Micro House Call scan that has showed up a ARRIS Router on my network at home with an IP address of 192.168.0.2.

 

It's not mine.

 

Any suggestions??

0 Kudos
Reply
4 Replies
GTFO
Respected Contributor
Respected Contributor

Re: ARRIS Router on home network

Do you have NBN via HFC/Cable?

 

If so - This is what NBN uses

 

"Under the deal, Arris will supply us with the all-important Cable Modem Termination Systems (CMTS)"

 

http://www.nbnco.com.au/blog/the-nbn-project/nbncos-hfc-network-start-the-engines.html

0 Kudos
Reply
rfb
Contributor
Contributor

Re: ARRIS Router on home network

I do have NBN via FTP then standard copper from the frame in the basement.

Don't remember any hardware being installed there and none in my unit besides the standard Optus modem.

0 Kudos
Reply
GTFO
Respected Contributor
Respected Contributor

Re: ARRIS Router on home network

Ok,

 

Sounds like you have Fibre to the basement aka FTTB - not sure who makes this equipment for NBN

Arris (the company) also makes this equipment - but without going to have a look in the basement it will be hard to work out what is installed.

0 Kudos
Reply
rfb
Contributor
Contributor

Re: ARRIS Router on home network

There was no hardware installed in the basement and none installed in my unit.

So how does hardware show up in home network without actually being here?

BTW paying for speed boost is a waste of money.  Can't wait to cancel.

0 Kudos
Reply