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2016-12-07 07:39 AM
I'm a new customer and my ADSL connection date was yesterday. I received a router and , according to the order-tracking, I was activated yesterday but the Internet is not working. The DSL light on the router doesn't stop blinking.
I called Optus twice last night: In the first phone call I got told to wait until 7:30pm, in the next (at 8:30) I got told to wait until midnight. This morning there's still the same issue. Has anyone experienced this before or an idea what the issue is?
2016-12-08 01:37 PM
Hey @Joe186, sorry to hear that you've had a bit of trouble with your activation
Can you please confirm if you're seeing a ServiceNet page when you try to access the internet? Please let us know if you're still not able to connect!
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