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2019-04-14 12:26 PM
This is not something that we can currently assist with here on the forum.
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2019-04-14 12:35 PM
Try using a USB power adapter that is Quick Charge enabled. The USB power adapters that is provided with the modems don't provide enough power to run them continuously off the battery especially if you're going hard on it (e.g. doing a speed test, downloading large files, streaming HD videos, etc).