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Ray_YC
Online Community Manager
Online Community Manager

Re: AC800S STILL constantly restarting

This is not something that we can currently assist with here on the forum. 

If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. 

If not, please chat with us.
If for some reason it is still not resolved, please follow our complaints process.
Let us know how you go. 

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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Ressonance
Occasional Contributor
Occasional Contributor

Re: AC800S STILL constantly restarting

Try using a USB power adapter that is Quick Charge enabled. The USB power adapters that is provided with the modems don't provide enough power to run them continuously off the battery especially if you're going hard on it (e.g. doing a speed test, downloading large files, streaming HD videos, etc).

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