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salandpaul
New Contributor
New Contributor

$90 Add data extension charge on unlimited account

I just received my most recent bill. I have an Unlimited fusion 30MBPS monthly plan. Today's bill includes a $90 charge with the title "Add Data Extension" what gives?

 

Thanks in advance!

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3 Replies
petergdownload
Honoured Contributor
Honoured Contributor

Re: $90 Add data extension charge on unlimited account

Seems strange.

 

Suggest you contact Optus directly (this is a chat forum) and ask them to remove or explain the item.

 

Try LiveCHat (24/7)

 

Peter Gillespie

salandpaul
New Contributor
New Contributor

Re: $90 Add data extension charge on unlimited account

Thanks Peter, a newbie who ended up here when I clicked on 'Contact Us'! Turns out the 'add data extension' is a very poorly worded way of saying I have to pay $90 for extra cabling that had to be done on install.

 

Cheers, Paul. 

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petergdownload
Honoured Contributor
Honoured Contributor

Re: $90 Add data extension charge on unlimited account

That's why. I've long wondered why people seem to end up here asking questions as if its Optus Central.

 

Thanks

 

Peter Gillespie

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