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Tyz1313
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5G broadband slow to load webpages

I have speed test results @ 400Mbps d/l and 45 up, but webpages are constantly slow to load and even hang to the point they time out, streaming TV is fine. Is there a setting in the Nokia modem I need to set ? Not using a pc just mobile devices and tablets.
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Ray_YC
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Re: 5G broadband slow to load webpages

Hey Tyz1313,


Have you checked out our help and support page: 5G Home Broadband troubleshooting


Might be as simple as moving the modem to another location if you haven't tried that already

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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Tyz1313
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Re: 5G broadband slow to load webpages

Not modem location issue as the speed test is fine @405Mbps and I’m sitting approx 2.5 metres from the modem, I was thinking possible DNS settings as they are blank in the modem or a firewall issue
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Ray_YC
Online Community Manager
Online Community Manager

Re: 5G broadband slow to load webpages

After completing troubleshooting, next step would be to contact Optus for further assistance.

Let us know how you go.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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