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5G broadband slow to load webpages

I have speed test results @ 400Mbps d/l and 45 up, but webpages are constantly slow to load and even hang to the point they time out, streaming TV is fine. Is there a setting in the Nokia modem I need to set ? Not using a pc just mobile devices and tablets.
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Online Community Manager
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Re: 5G broadband slow to load webpages

Hey Tyz1313,


Have you checked out our help and support page: 5G Home Broadband troubleshooting


Might be as simple as moving the modem to another location if you haven't tried that already


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Re: 5G broadband slow to load webpages

Not modem location issue as the speed test is fine @405Mbps and I’m sitting approx 2.5 metres from the modem, I was thinking possible DNS settings as they are blank in the modem or a firewall issue
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Re: 5G broadband slow to load webpages

After completing troubleshooting, next step would be to contact Optus for further assistance.

Let us know how you go.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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