551 5.7.6 Message rejected as spam (CM).

[maxpowerstars]

I can't send any e-mails anymore due to this?

[Hollie]

Heya maxpowerstars,

Sounds like you've been blocked by our spam filters. If this is still happening it might be worth checking your virus scan is up to date and if you haven't noticed any strange email activity it might be worth chatting with our techs about this on 131344. 

[mickifa]

I am having the same problem as of yesterday but only when sending emails from Microsoft Outlook. Funny thing is that I am not having any issue when sending through webmail. Any help would be appreciated.

[Nghi]

That's very strange mickifa 😞 Have you spoken with our tech team on 131344 to have this investigated? Are you using our Optus server in the outgoing server settings inside Outlook? You can view the required settings for email here.

[Brian_Patto]

I was having this issue as well. When I removed this sentence from my signature I could then send emails again. The sentence was . 'Any unauthorised form of reproduction of this message or any files transmitted with it is strictly prohibited.'

Hope this helps.

[thethorpes]

Emails I send are rejected as spam on optusnet.com.au

[Steven_YC]

Hey @thethorpes - Thanks for letting us know about this.

Did you get a chance to try some of the troubleshooting that the guys have left here some time ago?

If you’re still needing a hand, we recommend messaging us via the My Optus app. Our Messaging team is available 24/7 and are ready to assist customers as quickly as possible. If for some reason you’re unable to use the My Optus app, please send a private message to the official Optus Facebook page or Twitter page for further assistance.

[holdenwin]

Hi

I am trying to sent a email i get a message 5.7.6 rejected  as spam

thank you

Robert Denne

[Jack_YC]

Hi @holdenwin, it's possible our automatic spam filter is picking up some of the content in your email and thinking it's spam. I recommend sending our techs a message via the My Optus App so they can take a closer look into this for you. Jack