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4G USB Modem Prepaid Sim Activation Delay

Hi There,

Just wanted to know if there are delays in activating prepaid data sims that come with the 4G USB Modem?

I purchased a USB Modem yesterday and activated the sim online. However, I still cannot use the Internet using the modem.

When I try to activate the Sim again, it gives a message that there is an existing order to activate the sim and gives a reference number.

It is over 24 hours now. Can someone provide any advice as I also could not reach anyone when I tried calling the support number.

Kind Regards,
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