Hi there, Just activated my service using the Huawei 4G router provided to me. Speed tests is 6MBps download yet upload is 21.1 Mbps, by comparision i also have a OVO 4G mobile broadband (Optus sim and network) i am getting much bigger download 20 MBps and above!! Is there a cap on the 4G 500 GB mobile broadband postpaid plan? if not what to do? signal is pretty good and i have done basic troubleshooting, and only my iphone is connected to this router when i am doing the testing.
Re: 4G Mobile Broadband very Slow - New connection
I went to optus store and got me a replacement sim. Got home and the slow apeed 2.54 Mbps to 3 Mbps is persistent for download most of the day!! cant do my work from activities!! what are my options here. I called and i am on hold for long time,.. using messenging via app is useless... i am not progressing !! i want cancellation i think. Day 1 activation and not a good start
If you still need assistance wackojackow, as you're unable to use Messenger, if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
_____________________________________________________ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button