You force me off cable and onto an expensive NBN plan and now I cannot game online as my ping is 300ms all the time.
You never reply to calls or messages but aare happy to take my money.
Hey @brapbrapaau, thanks for reaching out to us. Not great to hear that you're not satisfied with your NBN service 😞
Have you perhaps heard of Game Path? Game Path™ can reduce lag, ping spikes and therefore jitter by ensuring you are always on the most optimal path to the game server.
If you’re still needing a hand, we recommend messaging us via the My Optus app. Our Messaging team is available 24/7 and are ready to assist customers as quickly as possible.