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2017-04-10 08:37 AM
I am on a cable broadband bundle and recently signed up for a post paid paid mobile on the same account name and address. This is the second month and I have not received the $20 discount on my broadband account as per advertisement when I signed up for the mobile plan.
2017-04-16 02:20 PM
Hey Paulz - would recommend touching base with our Care guys here.
2017-04-18 07:54 PM
I was not able to use the link to open a chat to the service team. I had to open a chat to the sales team and then they transferred me to the service team. After a long chat they would not offer me the promised $20 discount, but instead wanted proof this was being offered. I did not take a screenshot of the offer. They only offered a $10 discount from next month because I was on the old $90 cable plan.
2017-04-18 12:06 AM
Hey @paulz, happy to look into this for you if you can please send us a PM with your account details, full name and DOB?
2017-04-26 08:19 PM
Is the $20 bundle discount still being offered?
I got two mobile services with Optus, thinking of singing up broardband as well, and I thought I saw the $20 bundle discount a week or so ago, but couldn't find it on the website anymore.
Does anyone if the $20 discount offer still available?
2017-04-26 12:01 AM
I also signed up for a mobile on account of the $20 bundle discount.
As far as I am aware, the discount still exists. Here is the link.
2017-04-27 09:41 PM
I have the same problem. have you had yours resolved
2017-04-27 09:44 PM
The link is now dead... why do i feel that optus is being shifty