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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor paulz
New Contributor

$20 bundle discount

Hi,

 

I am on a cable broadband bundle and recently signed up for a post paid paid mobile on the same account name and address. This is the second month and I have not received the $20 discount on my broadband account as per advertisement when I signed up for the mobile plan.

 

Regards,

Paul

40 Replies
Contributor BigBad64
Contributor

Re: $20 bundle discount

Go on chat or ring accounts.

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RetiredModerator Gen_R
RetiredModerator

Re: $20 bundle discount

Hey Paulz - would recommend touching base with our Care guys here.

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New Contributor paulz
New Contributor

Re: $20 bundle discount

I was not able to use the link to open a chat to the service team. I had to open a chat to the sales team and then they transferred me to the service team. After a long chat they would not offer me the promised $20 discount, but instead wanted proof this was being offered. I did not take a screenshot of the offer. They only offered a $10 discount from next month because I was on the old $90 cable plan.

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Moderator Casey_
Moderator

Re: $20 bundle discount

Hey @paulz, happy to look into this for you if you can please send us a PM with your account details, full name and DOB? 

New Contributor kaic
New Contributor

Re: $20 bundle discount

Hi,

 

Is the $20 bundle discount still being offered? 

 

I got two mobile services with Optus, thinking of singing up broardband as well, and I thought I saw the $20 bundle discount a week or so ago, but couldn't find it on the website anymore.

 

Does anyone if the $20 discount offer still available?

 

Thanks,

Kai

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Occasional Contributor kgeorgia
Occasional Contributor

Re: $20 bundle discount

Hi Kai,

I also signed up for a mobile on account of the $20 bundle discount.

 

As far as I am aware, the discount still exists. Here is the link.

Kate

Occasional Contributor andrewbat
Occasional Contributor

Re: $20 bundle discount

 I have the same problem.  have you had yours resolved

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Occasional Contributor andrewbat
Occasional Contributor

Re: $20 bundle discount

I just had exactly the same thing happen

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Occasional Contributor andrewbat
Occasional Contributor

Re: $20 bundle discount

The link is now dead... why do i feel that optus is being shifty

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