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Occasional Contributor
Occasional Contributor

$100 reach plan

3.8Mbps 

Latency 67ms 

loaded 152ms 

Speed 1.7Mps 

 

Have been on to tech support, switched off box , reset, done the whole shebang. This is the way its been for months and I'II probably have to pay a exit fee. 

 

$102 a month for this crap!! 

 

 

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Moderator
Moderator

Re: $100 reach plan

Sorry to hear this has been your experience @donylynch, that's very disappointing to hear.

 

You're welcome to PM us with your account details:

 

Phone or Account Number/ Username:

Full Name:

Date of birth:

Are you the account holder? Y/N

 

And we can take a look at what might be causing this and if needed escalate to our Case Management team to investigate further. 


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