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Occasional Contributor
Occasional Contributor

$100 reach plan


Latency 67ms 

loaded 152ms 

Speed 1.7Mps 


Have been on to tech support, switched off box , reset, done the whole shebang. This is the way its been for months and I'II probably have to pay a exit fee. 


$102 a month for this crap!! 



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Trusted Contributor
Trusted Contributor

Re: $100 reach plan

Sorry to hear this has been your experience @donylynch, that's very disappointing to hear.


You're welcome to PM us with your account details:


Phone or Account Number/ Username:

Full Name:

Date of birth:

Are you the account holder? Y/N


And we can take a look at what might be causing this and if needed escalate to our Case Management team to investigate further. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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