We are paying for 50mbps and only getting 10 to 15mbps. I rang last week but not much luck, we turn everything off and did some tests. Did not work. Now my 3 kids are home from school, now we need faster internet for them to carry on with school work. Could you send some one out to have a look or try to increase our speed to see if we can get closer to 50mbps.
Thank you for the reply, Sorry i dident back sooner. I know we are far from the node we was getting 24mbps last year and I have rang many time complaining about paying for 50 and not getting it. checked the speed in the modem and the web page speedtest.net
Modem is showing
Downstream 17145 Upstream 660
Ping 16 Download 13.51 Upload .045
Thanks For the reply.
Thank Again, for the past 4 day i have been changing my router and cables. Trying different phone lines and ports in my house. After all that there was no different in speed. I did find out we are 550m from the node, took abit to find it. After all that i think im going to wait for 5G. I dont think im going to get a price drop from optus for being on 15mbps but i cant call them to ask.
But thank you for all your help..