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New Contributor Manic112
New Contributor

1.9 mbps ddownload

Hi, I have ridiculously slow cable internet. It's dropped from 35mbps to 1.5 mbps consistently.

 

I have factory reset the modem, reset, my pc, did all the usual with still no results....

 

https://www.speedtest.net/result/8202925884

 

Can you please assist?

 

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Trusted Contributor
Trusted Contributor

Re: 1.9 mbps ddownload

Given you've posted it at 3:29pm on a public holiday, I would hate to say it but it's likely congestion given the holiday.

 

Your best bet for help @Manic112  would be to call 1300 300 693 and speak to cable technical support, or using your phone OFF your WiFi, to use Live Chat to discuss your concern.

 

Again because it's a public holiday long weekend, it will be a few days if not a week before the Social Media team is back on deck (Easter Monday, Anzac Day Thursday) so there will be delays.

I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.
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