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Slow connection? Here's some things to try!

by Contributor tyson5ek on ‎2015-11-17 09:33 AM
Posted by (Contributor)
18th Nov 2015, 9:33am
tyson5ek

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We all have these moments. Once in a while, or every now and then we experience technical difficulties where our internet disconnects, drops out or doesn't work as expected and we experience slow speeds. Here are some tips to tackle the snail slowing you down.

 

 

1. TRYING A NEW DNS SERVER

If you visit a website, your computer will automatically go through a process called DNS and translate the 'name' into an IP address which your computer can understand. However, at times there may be server-sided issues (such as lag) or more often that not the server goes down completely.

So what can I do about this? 

You can try to change your DNS settings and redirect them to other DNS servers. Google have a really good DNS server used by millions of people - and in saying this, so do OpenDNS. Redirecting your DNS can improve speeds and a lot of other things too.

Take a read of this to further troubleshoot DNS issues.

 

 

2. KILL BANDWIDTH HOGS

If you have programs running in the background that you believe are consuming data, eliminate their processes and remove them. Especially if they're malware of viruses. Take this as an example: If you're downloading files in uTorrent or BitTorrent, they are consuming your data and chances are your web browsing speed will be a lot slower. You could also try to install AdBlock Plus to hide some of the bandwith hogging ads that load in clients and prevent them from using further data - therefore making your internet faster. They won’t solve all your issues, but they can at least help make a slow connection feel more usable.

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3. FIX YOUR WIFI

If you use WiFi a lot but find that your LAN and Internet are fine, then your Wireless may be the culrpit. You could easily fix this by troubleshooting your modem, resetting it or placing it in a better position in your home which can increase wireless frequency. Replacing your modem can also make a difference. 

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4. TEST YOUR HARDWARE

At times your hardware could be the problem when experiencing slow internet speeds. Check that your wires are securely inserted into your equipment (the wall socket, your modem and computer) and that there are no loose wires hanging around. Ensure that your hardware isn't covered in dust and reguarly clean them to prevent dust from getting inside. If you're hardware is set up properly, then try to perform a reset.

  • Reset your modem (Simply turn it off for 30 seconds and power it back on)
  • Factory reset your modem (Access your gateway and perform a factory reset or hold down the 'reset' button located in a pin-size hole in the back or front of your modem).
  • Restart your PC.
  • Disconnect your equipment for 60 seconds and reconnect them.

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5. CHECK IF YOUR AREA IS UNDER HEAVY LOAD OR CONGESTION

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You can check the status of your area by clicking here

Or if you believe your area is under heavy congestion, contact the Optus Service team.

 

I'll be adding more tips in the near future, I hope I've cleared unwanted doubts and hopefully you've fixed your issues so far. If not, stay tuned and I'll update this post very shortly adding a few more tips and extras.

 

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