DSLD - Auto Authentication Assistance

by Online Community Manager on ‎2017-03-09 11:25 AM
Posted by (Online Community Manager)
10th Mar 2017, 11:25am

If you have a DSLD internet connection with Optus your Optus Supplied modem should automatically connect to the DSLD network, however some Optus modems are not automatically self-configuring when connecting to the network for the first time. If this occurs, please follow these steps to resolve the issue:


  1. To login to the modem plug a computer directly in via an Ethernet cable or via WiFi using the SSID and passphrase provided on the card that came with the modem.
  2. Open up and Internet Browser (IE, Chrome, Firefox) and enter a web address e.g.


If your browser is correctly connected to your modem, but the modem has not auto-configured, you will see the following screen asking for your OptusNet Email Address and OptusNet Password rather than the website you entered:



  1. The OptusNet Email Address field does not need to be changed, leave it as is or make sure the field is empty.
  2. In the OptusNet Password field type in “Password”.  

You do not need to remember the OptusNet Password as it will be changed as soon as your modem completes its setup process.


  1. Press Save and Applyand close the browser. 

The modem will now automatically restart and setup with your correct username and password. Please allow a few minutes for the modem to complete this process.

  • You will now be able to connect to the Optus network and the internet, you can check this by opening a webpage in your browser

Need to ask a further question? Or have a different take on this article?

Submit a Wiki Article