iPhone 6s and iPhone 6s Plus Pre-Order Now Open!

Posted by (Online Community Manager)
12th Sep 2015, 5:09pm

Optus customers can pre-order the iPhone 6s and iPhone 6s Plus, the most advanced iPhones ever, now.


iPhone 6s 16GB will be available starting at $73 per month for 24 months1 on the $40 Optus My Plan Plus. iPhone 6s Plus 16GB will be available starting at $79 per month for 24 months2 on the $40 Optus My Plan Plus. iPhone 6, iPhone 6 Plus and iPhone 5s will also be available. For additional pricing details, please visit  


iPhone 6s and iPhone 6s Plus bring a powerful new dimension to iPhone’s revolutionary Multi-Touch interface with 3D Touch, which senses force to enable intuitive new ways to access features and interact with content. The new iPhones introduce a transformative new approach to photography called Live Photos, bringing still images to life by capturing a moment in motion. Live Photos, 3D Touch, 12-megapixel iSight camera, 5-megapixel FaceTime HD camera with Retina Flash and more are powered by the Apple-designed A9 chip, the most advanced chip ever in a smartphone, delivering faster performance and great battery life. iPhone 6s and iPhone 6s Plus are designed with Retina HD displays made from the strongest glass on any smartphone and 7000 series aluminum, the same alloy used in the aerospace industry, in gorgeous metallic finishes that now include rose gold.


Take up a new iPhone 6s or iPhone 6s Plus on the Optus 4G network to experience superfast speeds that’ll help get the most out of your device. Now that our 4G Plus network is available in all capital cities and hundreds of regional towns, you can enjoy our superfast speeds in more places.


Customers can pre-order iPhone 6s and iPhone 6s Plus at For more information on iPhone, please visit:


1 Minimum cost over 24 months is $1,752

2 Minimum cost over 24 months is $$1,896

by New Contributor bakthoams
‎2015-09-16 01:23 PM


by New Contributor bakthoams
‎2015-09-16 01:28 PM


So in the excitement to the lead-up to the release of the of the new iPhone 6S, I like many others logged on at 5:00pm Saturday afternoon to pre-order my 2 new phones. Upgrading existing accounts that I have had with Optus for around 10 years. Everything went smoothly, I got to the end of the order, and they gave me a temporary order number and let me know that I would be contacted in 2-3 days to confirm my order, I even got an email from Optus saying the same thing.


Now I am a very tech-savy person, and I like to have the latest and greatest gadgets. Tech-savy and impatient. So today, (Thursday, 5 days after I placed my orders) I got concerned that I hadn't received confirmation of my order. So I went to the internet, and chatted with someone on the internet about my order. They were unable to see my order. They then called me, and put me through to the internet orders department to see if they can help me.


While speaking to the person from the internet department, I gave them my temporary order numbers, "sorry, but that isn't coming up" they then asked for the phone numbers I was upgrading "sorry, but nothing is coming up". So i ask, "what does this mean?", apparently it means that the 2 orders I placed have been lost/misplaced/never registered with Optus. So i ask "so what can be done about this?", and I was told nothing, and that there was no record of my order.


Now the phone that I was ordering has been fully allocated, and I am left here wondering why, even with evidence that Optus received my order am I being told that despite being on the the first to order my phones, people that order 3 and 4 days after me will get getting a phone before me.


What a way to treat a customer that has been loyal for near 10 years


Be wary people, call Optus, ensure that your order has been received. Don't miss out, like it looks like I will be.

by RetiredModerator Thane
‎2015-09-16 01:42 PM

Sounds like something has gone wrong after the order was submitted Smiley Sad


This is the first instance of this that I have heard and would love to see if there's anything we can do. Do you have the temporary order number handy so we can take a look? 

by New Contributor bakthoams
‎2015-09-16 01:44 PM

Thanks Thane,


i normally dont take to social media stuff to talk poorly of companies.

other mediums didn't seem to be getting me anywhere.


I have 2 orders



by Occasional Visitor KatFisch
‎2015-09-18 01:07 PM

I have never received a respone to my pre order from last weekend, can you please confirm order number T31442117708958

by RetiredModerator Esther
‎2015-09-18 01:36 PM

Hey KatFisch, sorry to hear you've not heard back as yet! Smiley Sad Would really need to check into this further and get your details for more info, please give our Sales Support team a call on 1300 929 949 so we can assist you further! 

by Occasional Visitor lcol9968
‎2015-09-20 02:59 PM


I just ordered the new iphone 6S, upgrading my prepaid to a plan but I accidentally didnt click the transfer old number button. Can I still keep my old number?


by Moderator Marie
‎2015-09-20 03:13 PM

Hey lcol9968


Oh no! How long ago did you place the order?


Is your Prepaid number with Optus?


Can you please pop your details here & we will take a look into this and be in contact with you as soon as we can

by Occasional Visitor lcol9968
‎2015-09-20 03:16 PM

Just 5 minutes ago! Yes my prepaid is with optus. Have just filled out my details on the link. 


by Moderator Marie
‎2015-09-20 03:30 PM



Thank you, we're looking it it now.


We'll be in touch shortly.

by Occasional Visitor snowbell
‎2015-09-21 10:13 PM

I ordered a 6s 64GB today on $88 a month plan less $10 for broadband - therefore $78.

On the email I received, the paper work says $101 month, it doesn't include the $23 device credit that was included when I ordered #48805447.  Is this paper work in error?

by RetiredModerator Esther
‎2015-09-21 08:01 AM

Hey snowbell, thanks for posting! The rate plan details would only be generalised for the plan, not displaying any handset credit (depending on device and rate plan chosen). I've had a look and the credits are being applied monthly to your service reducing the monthly amount  Smiley Happy 

by Occasional Visitor snowbell
‎2015-09-21 08:25 AM

Thanks Esther. I would also like to order a 6s plus. Any idea when you will take orders?

by RetiredModerator Esther
‎2015-09-21 09:16 AM

No word as yet, but keep an eye on our website for more info!

by Occasional Visitor lcol9968
‎2015-09-21 12:58 PM

Hi, I recieved a phone call response to my problem yesterday (see previous post) and it was rectified but I was told I would receive a confirmation email of my new correct order but I never received it

by RetiredModerator Pete
‎2015-09-21 01:32 PM

Hey lcol9968, your reference number is the same as the original Smiley Happy Please click Welcome to track your order. You may see two phone orders however one has been cancelled.