We’re dedicated to improving the functionality of our customers. Thanks to all of you for waiting reality. After taking your feedback on-board, we’re excited to announce further changes to My Account.
So, what’s changed?
We’ve fine-tuned your My Account Dashboard allowing for a faster, more seamless experience.
We’re also giving you more choice when it comes to managing your mobile data, with the introduction of Endless Data.
With Endless Data, you now have the option to continue using data without being worried about any excess data charges in Australia. When you exceed your shared data allowance, the speed of your data will be slowed to a maximum of 1.5Mbps. For more information, head to our Endless Data support page.
Max performance. Fast speed
The new My Account dashboard is our fastest and most advanced ever. Developed to unlock major performance benefits and so much more. Manage your Optus account and services on a whole new level. Small tweaks. Giant leap.
Wave goodbye to excess data charges with Endless Data
You now have the option to choose your preferred way of managing excess mobile data and data speeds once you hit your data limit.
Use the Manage Data option to opt into Endless data witch between Endless Data and Automatic $10 for 1GB top ups once per billing month
Updated shared data usage screen
With the launch of Endless data, we’ve updated the shared data usage screen on your My Account Dashboard. Once you’ve enabled Endless data, your usage screen will be updated to reflect the change.
If you’ve exceeded your shared data allowance and Endless Data is enabled, you’ll be able to see the amount of excess data you’ve used at no extra charge (which is represented by the colour orange).
Terms and conditions: No Excess Data Charges: Included in eligible plans and automatically applied to all services on the same account that share data. Data slowed to max 1.5Mbps if shared allowance reached. Use while slowed is unmetered. Excess data option can be changed once per month via My Optus app and My Account. Applies to data use in Aus.
Excess Data Options: Applies to all eligible services on the same account that share data. If shared data allowance exceeded, ‘No Excess Data Charges’ customers slowed to max speed of 1.5Mbps. Automatic $10 for 1GB’ customers automatically charged $10 per 1GB. Use while slowed is unmetered. Additional shared data can be purchased to remove excess data options. Excess data option can be changed once per month via My Optus app and My Account. Applies to data use in Aus. Additional data Automatic $10 for 1GB: If you use more than 150GB of top-up data on a single billing account, we may continue to charge you at the same rates, restrict your data use or slow your speed to 256Kbps until the next billing period.
Feedback is always welcome, have your say in the comment section below 🙂